Parcels and luggage

Send a parcel with a Bus Company you can see

Parcels travel office to office with Bus Companies licensed to carry them. Price it, book it and follow it on Masafa.

Sending a parcel

  1. Get a price

    Choose the route and the size — from an envelope up to 50 kg. No account needed for a quote.

  2. Book it in the app

    Sign in, choose a licensed Bus Company, add the receiver and confirm what's inside against the list of items that can't be carried. You can declare its value.

  3. Drop it at the office

    Pay in cash at the Bus Company's drop-off office, where the parcel is weighed.

  4. The receiver collects

    At the destination office, with their collection code and ID. Lost the code? Ask for a new one in the app.

Only Bus Companies whose courier licence Masafa has verified can carry parcels. Delivery is office to office.

Track any parcel

Enter the waybill number and the last three digits of the receiver's phone number. No account needed.

Track a parcel

Travelling with luggage

Each Bus Company sets its own free luggage allowance and excess price, and you see them on the search results before you book. Excess is paid at check-in; your booking price never changes. Your bags are recorded on your ticket.

Parcel and luggage questions

Can I send a parcel?

Yes, office to office, with Bus Companies licensed to carry parcels. Get a price without signing in, book in the app, then pay in cash at the drop-off office, where the parcel is weighed. The receiver collects with a collection code and their ID.

Anyone can track a parcel with its waybill number and the last three digits of the receiver's phone number.

How much luggage can I bring?

Each Bus Company sets its own free allowance, and you see it on the results before you book. Anything over the allowance is paid at check-in; the price of your booking does not change.

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